AP Consultation Processing Specialist
Job Details
Description
Schedule:
Monday - Friday (40 hrs/wk)
7:00 AM - 3:30 PM
Department: Anatomic Pathology G&A - 381
Primary Purpose:
The Anatomic Pathology Consultation Processing Specialist provides support services for designated department of technical operations and clients with a focus on materials received for comprehensive consultation or over-reads. Duties include specimen evaluation and processing, problem solving, exception handling and customer service. Contact clients with specimen information such as specimen integrity, volume, test clarification, and missing specimens. Provide a supportive link between customers and all other areas of the company.
About ARUP:
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.
ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.
Essential Functions:
Understands appropriate collection, handling and transportation of outside facility materials.
Accurately processes outside consultation materials according to established departmental procedures, including accessioning, data entry, triaging, digital scanning, additional test requests, on-site storage, and material return.
Evaluates specimens for acceptability and follows the appropriate procedures for materials that do not meet acceptance criteria.
Provides education, guidance, and troubleshooting to customers regarding available resources and consultation services offered.
Other duties as assigned.
Physical and Other Requirements:
Stooping: Bending body downward and forward by bending spine at the waist.
Reaching: Extending hand(s) and arm(s) in any direction.
Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
Communicate: Frequently communicate with others.
PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.
ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
Absolute integrity in the accurate identification of samples, test performance, and reporting of results
Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Continuing Education: Continual assessment of current literature and best practices.
Qualifications
Education
Required
High School Diploma or Equivalent or better.
Experience
Required
Ability to type 35 WPM and 10-key skills
Preferred
Customer service work experience
General medical laboratory or office experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)